data privacy

At Hakkie, we are committed to protecting the privacy of our users. This Data Privacy Policy outlines how we collect, use, and protect user data in accordance with relevant data privacy laws and regulations.

data collection​

We collect various types of personal data in order to provide our software services, including:

  • Contact information such as name, email address, and phone number.
  • Data collected through the use of cookies, which may include tracking information such as page views, click-through rates, and other user behavior.
  • Data collected by third-party services, such as Google Analytics and Google Marketing Services. These services use cookies and other tracking technologies to collect information about user behavior on our website. However, users can disable Google consent for these services, which will cause anonymization of user's data, but Google will still collect it.

use of data​

We collect user data for analytic and marketing purposes. Our primary objective is to gain insight into our customers and their needs so that we can deliver better services.

We may share the data with third-party service providers who specialize in marketing services. These providers are contractually obligated to use the data only for the specific services they provide to us, and to maintain the confidentiality and security of the data.


user rights​

We want our users to have control over their personal data. On our website, we may collect data through cookies or from third-party providers such as Google. Users have the option to accept or decline cookies and select their preferred settings. Additionally, users can modify their settings at any time.

When it comes to Google services, even if a user disallows the sharing of their information, Google will anonymize the data but still track it. This means that Google will continue to collect data on our behalf for analytics and marketing purposes, but the data will be anonymized and not personally identifiable.

We take user privacy seriously and strive to provide transparency in our data collection and use practices. If you have any questions or concerns regarding your personal data, please contact us.


data retention​

We retain user data for as long as necessary to provide our services and meet our legal and regulatory obligations. Users can request deletion of their data at any time by contacting us using available channels - please see contact us subpage.


legal compliance & GDPR​

We are committed to meeting the requirements of the General Data Protection Regulation (GDPR). The GDPR is a comprehensive data protection law which provides a framework for the collection, use, and disclosure of personal data within the European Union (EU) and the European Economic Area (EEA).

The GDPR applies to all personal data that is collected or processed by us, regardless of where the data subject is located. This means that if you are located in the EU or EEA, or if we collect your personal data while you are in the EU or EEA, your data is protected by the GDPR.

Under the GDPR, we are required to provide data subjects with specific information about the processing of their personal data. This includes:

  • The purposes for which the personal data is being processed
  • The legal basis for the processing
  • The categories of personal data that are being processed
  • The recipients or categories of recipients of the personal data
  • The retention period for the personal data
  • The rights of the data subject with respect to their personal data

We collect various types of personal data in order to execute our services, including contact information such as name, email address, and phone number. We also collect data through cookies and from third-party providers such as Google, for analytic and marketing purposes. The main reason for collecting data is to gain insight into our customers and their needs so that we can deliver better services.

We may share the data with third-party service providers who specialize in providing marketing services. These providers are contractually obligated to use the data only for the specific services they provide to us, and to maintain the confidentiality and security of the data.

Under the GDPR, you have the right to:

  • Be informed about the processing of your personal data
  • Access your personal data and receive a copy of it
  • Rectify any inaccuracies in your personal data
  • Erase your personal data
  • Restrict the processing of your personal data
  • Object to the processing of your personal data
  • Data portability, or to receive your personal data in a structured, commonly used, and machine-readable format

If you wish to exercise any of these rights, please contact us.

We have implemented appropriate technical and organizational measures to ensure that personal data is processed in accordance with the GDPR. These measures include:

  • Regular review and testing of our security measures
  • Appropriate access controls to limit access to personal data
  • Implementing a data protection policy and data retention policy

We are committed to ensuring the confidentiality, integrity, and availability of personal data, and to providing a high level of data protection for our customers. If you have any questions or concerns regarding your personal data and the GDPR, please contact us.


contact information

If you have any questions or concerns about our data privacy practices, or wish to exercise your rights with respect to your personal data, please contact us via email or contact form.


responsible party​

Responsible Party for the processing of your data is:

Hakkie It Solutions Sp. z o.o.
Rynek Główny 34/15
31-010 Kraków
Email: contact@hakkie.com